I’m standing for the Nominet board. In my election statement, I gave two goals:
- Rebuild trust
- Improve communication
But what does that mean in reality?
Here’s what I will do in the job:
- Put in the work
- Be responsive
- Ensure members are heard
- Push accountability
- Improve member engagement
- Push transparency
Put in the work
- Read everything that comes across my desk
- Follow up if there is anything I don’t understand or feel needs greater explanation
- Work to gain a full understanding of each part of Nominet’s business
Be responsive
- Make myself available to any member who wants to discuss Nominet’s work or actions
- Seek out answers (from members and/or Nominet) if there is something I don’t know or understand
- Explain why I can’t discuss something if there is a confidentiality issue, and how it applies in that case
Support members
When it comes to Board discussions and decisions, I will:
- Ask how member input will be received
- Ask what level of member input will be required to move forward
- Check on member input throughout the process
- Ensure member input is accurately reflected and properly addressed by the Board
- Ask for member input to be reflected in official minutes
Push accountability
Once Board decisions are made, I will:
- Push for clear explanations for why the decision was made
- Push for any disagreement or proposed alternatives to be reflected in the minutes
- Ask members if they are content with the explanation
- Go back to the Board if members are dissatisfied and seek a better or clearer explanation
- Push for staff reports or other relevant materials to be published alongside decisions
Improve member engagement
When it comes to members, I will:
- Push Nominet to measure levels of member engagement
- Push for member engagement to be a core component of the senior staff’s performance assessments
- Identify different types of members and help devise different ways of reaching them
- Find out why some members may not be engaging and push changes that will make that more likely
- Actively consider how different members will be affected differently by decisions
Push transparency
When it comes to communication, I will:
- Argue for openness as a default within every process
- Insist on plain English in all member communications
- Push back on anything that is unclear or gives a misleading impression
- Ask how members are expected to see the communication
- Ask for an assessment of how effective the communication has been
